Shipping Details
BITROOT TECHNOLOGIES (SMC- PRIVATE) LIMITED
📍 Office №15, 1st Floor, Naeema Center, Upper Gizri, Near Mubarak Masjid, Pakistan
📞 +92 03121209232
📧 bitroottechnologies1@gmail.com
As BITROOT TECHNOLOGIES (SMC- PRIVATE) LIMITED deals in both software and hardware across international borders, our delivery protocols are defined below:
Digital Software Delivery
Application packages and operating systems are delivered via secure download links or direct server deployment within 24 hours of payment clearance.
Local Hardware Delivery
Hardware products are shipped within Karachi via our internal logistics team or reputable local couriers within 2-3 business days.
Nationwide Shipping
For cities outside Karachi, hardware is shipped via premium courier services (TCS/Leopards) with insurance. Delivery takes 3-5 business days.
Import/Export Timelines
Hardware being imported or exported is subject to international shipping timelines and customs clearance, typically ranging from 15 to 45 days depending on the origin.
Infrastructure Deployment
The establishment of incidental infrastructural facilities is scheduled within 7 days of contract signing, subject to site readiness.
Delivery Confirmation
Physical goods require a signature and stamp upon delivery. Digital software is considered delivered once the download link is accessed or deployment is verified.
Tracking Information
For all physical shipments, a tracking ID will be provided to the client via email and WhatsApp.
Damages in Transit
We are responsible for hardware damage during transit only if the shipment was handled by our authorized courier partners.
Address Accuracy
Clients must provide a complete and accurate delivery address. We are not liable for delays caused by incorrect or incomplete address information.
International Software Export
Software exported globally is delivered via secure cloud portals, adhering to international digital trade regulations.
Contact Information
📍 Office №15, 1st Floor, Naeema Center, Upper Gizri, Near Mubarak Masjid, Pakistan
📞 +92 03121209232
📧 bitroottechnologies1@gmail.com