Terms and Conditions
BITROOT TECHNOLOGIES (SMC- PRIVATE) LIMITED
📍 Office №15, 1st Floor, Naeema Center, Upper Gizri, Near Mubarak Masjid, Pakistan
📞 +92 03121209232
📧 bitroottechnologies1@gmail.com
These terms govern the software, hardware, training, and data center services provided by BITROOT TECHNOLOGIES (SMC- PRIVATE) LIMITED.
Acceptance of Terms
Engagement in any business transaction, payment of an invoice, or enrollment in training constitutes full acceptance of these Terms and Conditions.
Intellectual Property (IP)
All software code, operating systems, and training modules developed by the company remain our property until full and final payment is received.
Data Center Usage
Clients using our data processing centers must ensure their data is legal. We reserve the right to suspend services for any data violating Pakistani law or international cyber-regulations.
Training Enrollment
Students must adhere to the training schedule and code of conduct. We reserve the right to terminate enrollment for disruptive behavior or breach of copyright without a refund.
Payment Terms
Standard terms for hardware trade are 100% upfront. Software and infrastructure projects require a 50% deposit and 50% upon delivery or final milestone.
Regulatory Compliance
All trade in software and hardware is subject to the permission of relevant Pakistani authorities and international trade laws.
Limitation of Liability
We are not liable for any data loss, profit loss, or business interruptions resulting from software bugs, server downtime in our centers, or hardware failures.
Consultancy Scope
While we provide professional IT consultancy, the final business implementation and results of said advice are the sole responsibility of the client.
Infrastructure Installation
Clients must provide a safe environment and necessary site access for our technicians during the installation of infrastructural facilities.
Warranty
Custom software includes a 90-day bug-fix warranty. Hardware carries the original manufacturer’s warranty unless a specific Bitroot extended warranty is purchased.
Confidentiality
Both parties agree to keep all technical, financial, and proprietary information shared during the project strictly confidential for a period of 5 years post-contract.
Governing Law
These terms are governed by the laws of the Islamic Republic of Pakistan. Any legal disputes shall be settled in the competent courts of Karachi.
Contact Information
📍 Office №15, 1st Floor, Naeema Center, Upper Gizri, Near Mubarak Masjid, Pakistan
📞 +92 03121209232
📧 bitroottechnologies1@gmail.com